A globally renowned name in luxury - celebrated for its authenticity, craftsmanship, and cultural influence - is seeking a Store Manager to lead its prestigious NEW boutique in Milan.This is more than a store leadership role. Own and drive all aspects of store performance - commercial, operational, and culturalChampion CRM and clienteling - build and grow a loyal, high-value client base through personalised serviceMaintain flawless operational excellence - from visual merchandising to stock control and team standardsAct as a true ambassador for the brand - living its values, heritage, and luxury codes dailyFoster a values-driven, inclusive store culture where every team member thrives4+ years' leadership experience in luxury retail (Store Manager or strong Assistant Manager ready to step up)Proven ability to drive store performance and build customer loyalty through CRM / clientelingStrong business acumen - confident interpreting KPIs and leading commercial strategyFluent in Italian and English; other languages are a plusJoin an iconic global luxury brand with clear purpose and international presenceA brand culture rooted in craft, connection, and individualityReady to lead with purpose in Milan's luxury landscape?
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