Do you have a knack for leadership and a passion for delivering outstanding customer service? If you're fluent in Italian and have a solid command of French (C1 or above) and English (B1), we want you to join our dynamic team in Italy! This is a Temporary role.
Be a Gamechanger :
Lead a talented team of call center associates, guiding them to achieve excellence every day.
About the Role :
As a French Team Leader, you'll oversee the daily operations of our call center, ensuring that performance metrics are met through motivation, coaching, and accountability. Your efforts will directly contribute to maintaining our high standards of quality and customer satisfaction.
Detail-Oriented :
Your keen eye for detail will help ensure effective monitoring and evaluation of contact methods.
Flexible Worker :
Open to working rotating hours and days.
Continuous Learning :
Access to Concentrix University’s online courses to keep your skills sharp and updated.
Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, or disability.
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