In our NIKE Retail Stores, we use special job titles for our positions: a Store Manager is called "Head Coach," an Assistant Store Manager is called "Assistant Head Coach," a department manager is called "Coach," a team leader is called "Lead," and a Sales Associate is called "Athlete."As an Assistant Head Coach, you are :Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.Coordinating, supporting, and supervising a diverse team and ensuring an excellent work atmosphere (e.g., recruitment, development, performance management, staffing).Implementing operational processes and tools to reach sales targets, optimize services, improve consumer satisfaction, and increase efficiency and productivity.Overseeing various departments such as Commercial, Athlete, and/or Consumer Experience.Supporting the Head Coach in implementing NIKE’s strategy in your store (e.g., sustainability, membership, digital services).Providing reports about store activities, local marketplace, and consumer insights.Ensuring that the store complies with all NIKE standards and guidelines.Collaborating with business partners across stores and HQ.What you get:Attractive salary that evolves with market trends and experience.Attractive online and in-store employee discounts.Exciting development and career opportunities.Regular training on leadership, sales, and products.A dynamic and motivating environment that values Diversity, Equity & Inclusion (DE&I).Staff dress to represent NIKE and foster team spirit.Access to sports activities.Opportunities to participate in unique NIKE moments.What you bring:A passion for NIKE and/or love of sport.Extensive retail management experience.Excellent command of English (written and spoken).Enthusiasm and passion for sports and/or sports fashion.Experience and skills in delivering exceptional consumer service.Ability to coach and develop a strong team.Strong communication skills.Flexibility to work in shifts and on weekends.Apply online!We are waiting for you.Note: Relocation support is not provided for this role.
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