In the process of establishing a new business relationship, knowing the customer is of key importance to ING. This is necessary to minimize the possibility of ING becoming a party to money laundering or terrorist financing activities. Customer Due Diligence process, or CDD, basically means carrying out background checks: collecting and monitoring all relevant documents concerning the identity of the customer, as well as gaining insight into their business, ownership structure and financial transactions and processing them into ING systems. Both new and existing customers of ING WB Italy are subject to CDD.
Responsibilities

Information, documentation gathering and record retention of evidences
Initiation of the CDD/FATCA/CRS/ESR process and follow up, review of due dates both for WB and Lease clients
Follow KYC procedures and working instructions
Validate provided documentation for reasonableness and completeness
Analysis and proper determination of the risk level in line with the existing general and local KYC requirements
Client file processing in the relevant ING systems
Processing of new CDD/FATCA/CRS/ESR requests, changes and periodic reviews both for WB and Lease clients
Liaise with internal stakeholders on a daily basis (Client Outreach/Front Office, AML/Compliance, Senior management)
Ensure that all required documents and data from clients is collected and stored in Vantage/KYCO
GRID setup of new parties, verification of information i.e. address, segmentation etc.
Collect and maintain data for internal analysis
Support the KCT tester with regard to KYC control environment

Educational and experience Qualifications

Previous experience in KYC/AML will be a plus
Strong awareness in compliance of regulations, internal guidelines and standards

Major characteristics Personal Profile

Ability to deliver to a high standard under pressure and tight deadlines
Excellent analytical and data interpretation skills
Ability to multitask and manage a high number of priorities
Fast learner and capable to work effectively with minimal supervision
Fluency in English and Italian, both verbal and written
Good knowledge of MS office package (Word, Excel, Powerpoint)
Working knowledge with Vantage/KYCO could be a benefit

Working conditions
Full Time
Duration
Fixed Term
Location
Milan (hybrid)
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.Do you think you are "a step ahead"? Apply now!
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:

Super flexible smart working
Competitive base salaries and performance based bonuses
Diverse cultures & Innovative mindsets
International Environment
Commitment to sustainability
Lots of training development opportunities to help you grow
Lots of moments dedicated to physical and mental well-being
A special day off when it is your birthday: we call it #doyourbirthday!
And of course we can’t forget: free water & coffee at the office!

Our Commitment
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.
Job Application Safety Reminder
We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

Apply only via official ING platforms: ING usesWorkdayas its internal recruitment system. Applications should be submitted only via our official career site.
Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
No payments or banking details will ever be requested.If someone asks for this information, it’s a scam.

If you suspected suspicious activity, report it immediately. Your safety matters to us.
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