Social network you want to login/join with:Technical Support (Italian Speaking), SavonaClient:Location:Job Category:Other-EU work permit required: YesJob Reference:7040189011532447744337170Job Views:2Posted:28.06.2025Expiry Date:12.08.2025Job Description:About the jobNovogene is a leading global provider of genomic services and solutions. Leveraging the latest next-generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround time to all our customers.We are recruiting for a Technical Support (associate level) for the Southern Europe region. This role requires collaboration, organization, and a strong NGS background. You will work with different business sectors to deliver technical support and ensure customer satisfaction and business growth. You must be based in Italy.Location: RemoteResponsibilities:Communicate with sales teams to promote business opportunities and achieve payment targets.Communicate with customers to resolve pre-sales issues and provide solutions.Analyze regional customer groups and gather relevant information.Research market requirements, product competitiveness, and industry trends.Travel as needed for client meetings and events.Support other business needs as required.Qualifications and skills:PhD or M.S. in molecular biology, genetics, or related fields; experience in high-throughput sequencing is preferred.Excellent communication skills in English (verbal and written).Proactive, innovative, and able to multitask under pressure.Strong team player and communicator.Native or fluent in Italian.Novogene is an Equal Opportunity Employer committed to diversity and inclusion. We ensure all qualified applicants receive fair consideration without discrimination based on race, religion, gender, or other protected characteristics.Our privacy policy:https://www.novogene.com/eu-en/privacy-policy/?_gl=1*1w6ksjs*_up*MQ..&gclid=Cj0KCQjwuMuRBhCJARIsAHXdnqOgH94fnKpCUZRAZBfyifMnPwPWW-i79qDY1FSjDWJGyhkLfYM7xU0aAgBiEALw_wcB
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