Social network you want to login/join with:Responsibilities:Responsible for training agents, including product training, installation, implementation, after-sales support, robot usage, and related functions.Maintain customer relationships; provide technical support via remote guidance and on-site solutions to ensure customer satisfaction.Assist sales personnel during customer visits; independently travel to conduct installation and training for agents.Follow up on product usage to enhance customer experience.Support the promotion of new products by demonstrating functions, building demo platforms, and assisting sales engineers in technical communication.Prepare technical documents such as configuration schemes, implementation plans, and troubleshooting manuals.Monitor product quality and suggest technical improvements.Requirements:Bachelor's degree in science or engineering preferred; proficiency in Italian and Chinese.At least 1 year of experience in technical or after-sales team management in the Mechanical automation industry is preferred.Strong sense of responsibility, detail-oriented, with good execution skills and adaptability to business trips or stationing.Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. For more information, check our Blog.Note: Do not provide bank or payment details when applying. Applications should be submitted via the 'Apply now' button. Eurojobs.com is not responsible for external website content.
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