The Team Welfare & Logistics Supervisor plays a crucial role in ensuring the smooth operation of resort team movements, accommodation allocations, and overall resort team welfare within the resort. This position involves close collaboration with the resort management team and supervisors to address the logistical needs of team members and support their well-being.A key objective of this role is to support team morale by working with the management team to organize team events and promote contractor retention.Supervisors are expected to remain available to both their team and clients at all times, primarily via phone, to provide support and guidance should any issues arise in resort—attending in person if the situation requires it, regardless of the time of day or night.Given the seasonal nature of the role, team members are expected to work up to a five-month period with one scheduled day off per week. The workdays can be long and physically demanding, often in varying weather conditions. As such, we value individuals who demonstrate resilience, a positive mindset, and a proactive approach to maintaining their mental and physical wellbeing throughout the season.KEY RESPONSIBILITIESLogistics ManagementEnsure transportation arrangements for full-time and part-time resort team to and from the resort are in placeAllocate accommodation for resort team members, considering preferences and special requirementsPrepare for resort team arrivals and departures, ensuring provision of necessary items such as equipment, uniform, bedding, and meal vouchers as per company policyMaintain accurate records of resort team movements and accommodationsCross checking all departmental rotas and resort team planPrepare lift pass requests on a weekly basisPrepare Valley Meeting agenda / minutes and Resort Team Weekly Meeting agendaProvide client feedback to the relevant resort team members, ensuring it is emailed and logged on the staff profileMaintain accurate records for resort team arriving late for work, resort team absence or illness or time off requestsWelfare SupportAssist in organising and facilitating contractor engagement activities, including contractor recognition and monthly events.Serve as a point of contact for resort team welfare concerns, providing support and assistance to team members facing challenges in their roles or personal circumstances.Identify opportunities to enhance team morale and well-being within the resort environment.Communication and Collaboration :Liaise with resort supervisors and department heads to ensure alignment on resort logistics and welfare priorities.Communicate effectively with resort team members to provide information and support regarding logistics arrangements and welfare programs.Foster a positive and inclusive team culture through regular communication and collaboration with resort team at all levels.Coordinate and deliver a ski orientation session for part-time staff in Pila on Monday mornings, following snowsports check-out. Ensure similar arrangements are made during visits to other resorts, where applicable.Arrange transport on Tuesday evenings in Aosta / Pila to enable part-time team members in resort to join social activities and foster team integration.SKILLSExcellent communication, organisational and time management skills with the ability to prioritise effectivelyFriendly, positive, and personable with the ability to build rapport and effectively engage with resort team members and clientsCustomer service orientatedFlexible and adaptable to changesHard working and willing to get your hands dirtyTaking ownership of your responsibilitiesAbility to remain calm under pressure with problem solving abilities and a proactive approach to addressing resort team welfare concernsExperience with using Microsoft Excel, Word and quick to learn our bespoke CRMA team member and team leaderPassionate about skiing and / or snowboardingREQUIREMENTSCriminal Record Disclosure / DBS / Police Check - ESSENTIALTeam leader experience – DESIRABLEOver 21 years old – DESIRABLEDriver’s licence & willingness to drive manual vehicles in resort (2-seater / 5-seater / 9-seater) –ESSENTIALFluent in English - ESSENTIALWillingness to learn Italian / French (Aosta Valley) – DESIRABLECONTRACTOR PACKAGEContribution towards travel expenses at the start and end of the contractTraining programme delivered at the start of the contractAccommodation (shared room in shared apartment or hotel)Option to live out and an allowance of £400.00 per month offeredMeals (lunch provided during the season)Uniform (ski jacket, ski trousers, gilet and polo shirts)Lift PassAosta / Pila team members will receive a season pass for Pila, Crevacol & CogneIf required to work in another resort, a daily or 5-day lift pass will be providedEquipment (skis / poles / boards / boots if required)Insurance (travel, medical and public liability) – depending on nationalityOne day off per weekPre-agreed time off during the season (non-peak weeks only)Team Engagement Programme (contractor of the month and social events)Competitive wages of £1700.00 pcm working on a contractor basisNUMBER OF ROLES AVAILABLEOne (Aosta based)WHERE YOU CAN DO THIS ROLEOur full time Team Welfare & Logistics Supervisor is based in the Aosta / Pila the work will be carried out in Aosta Valley with ad hoc requirements to work in Courmayeur, La Thuile & Gressoney.The Holidays Co-ordinators are the face of Interski, assisting with the smooth organisation and delivery of the Ski Holidays market (adults’ groups, families, solo travellers & corporate groups) in La Thuile & Courmayeur.The Holidays Supervisor is the face of Interski, assisting with the smooth organisation of the Ski Holidays market across all resorts (Aosta / Pila, Courmayeur and La Thuile) and delivery of the Ski Holidays market (adults’ groups, families, solo travellers & corporate groups) in Aosta / Pila.J-18808-Ljbffr
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