Responsibilities

Zoning and troubleshooting SAN connectivity performance issues
LUN mapping and masking
Performance capture from storage side
Replication using Snap Mirror/Snap Vault
Storage monitoring
Good knowledge of syslog configuration and monitoring
LUN management
Depth experience in NetApp NAS NFS CIFS
Good knowledge of FC iSCSI protocol
Provide support and resolution for level 2 and level 3 troubleshooting
Perform zoning (e.g., creation of alias zones and its management), firmware upgrade, and troubleshooting on Brocade and Cisco SAN switches
Aggregate volume setup and provisioning tasks such as thin provisioning, compression, deduplication, snapshot retention, and snap clone
Depth experience in NetApp NAS/SAN ESERIES
ONTAP monitoring using OnCommand Unified Manager / System Manager, log file analysis, etc.
Performance‑related troubleshooting
Root cause analysis of critical issue tickets
Storage Fabric OS firmware upgrade
Troubleshoot software configuration issues (shelf, disk, cf, ic, etc.)
Worked with ITSM tools like ServiceNow
Prepared technical documents on relevant topics

Skills

Mandatory Skills: HP‑Storage, EMC Storage

Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology and Administrative
Industries
Banking, Financial Services, and Software Development
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