Social network you want to login/join with:col-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:a11e1fb07484Job Views:3Posted:07.07.2025Expiry Date:21.08.2025col-wideJob Description:GENERAL ROLEThe Stock Operations Supervisor leads the stock operations team to ensure the quality of service to customers through an accurate and reliable management of the store stocks, with a continuous improvement approach in strict compliance with Group and local procedures. The ideal candidate will act as a role model and will represent Hermès as an Ambassador, inspiring his colleagues to portray and embrace Hermès values.MAIN RESPONSABILITIESStock Operations Management and ControlResponsible for day-to-day operations and controls for a perfect stock accuracy;Perform accurate stock takes & cycle counts.Continuous process improvementImplement an optimized organization of stock spaces;Stock-related procedures;Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities;Be a reference point for their expertise and problem solving competence, supporting other colleagues in complex activities.People ManagementLead the stock operations team, composed by senior stock controllers, stock controllers and stock supports;Provide ongoing feedback and coaching, supporting the professional and personal development of the stock operations team;Create a positive sense of team spirit, discipline and mutual respect, encouraging open communication;Support the store management in setting objectives and assigning tasks to the store team;Work in constant cooperation with the store teams: Sales Teams, Sales & Service Support Team;Support other colleagues developing their expertise and skills.PROFILEUniversity Degree, preferably with an analytical focus;Fluency in Italian and English. A third language will be considered an advantage;Professional background: in a stock and coordination position, preferably in the Retail environment;Proficient with Excel / IT tools;Have excellent leadership attitude and ability to lead and motivate a team;Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.Hermès engages positive and passionate people who own the following requirements:Excellent interpersonal and communication skills, with a customer service orientation;Team player mentality to build meaningful relationships and ability to work autonomously;Availability, flexibility and dynamism to function in a high-pace environment;Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!
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