Senior Software Engineer – AI Integrations (Customer-Facing)
Wonderful is transforming the way enterprises deliver customer support, blending cutting-edge AI with local market expertise. We’re scaling fast across Europe and beyond, with AI agents already live with enterprise clients in telecom, banking, and healthcare. This is your chance to be part of the team writing the playbook for a brand-new category.
Role Overview
We’re looking for a skilled and versatile Software Engineer to lead the integration of our AI platform into local customer environments. This is a highly hands-on, customer-facing role at the intersection of backend engineering and applied AI. Rather than building the core platform itself, you’ll focus on adapting, integrating, and customizing AI agents to fit real-world workflows. You’ll collaborate directly with customers, working end-to-end to ensure seamless onboarding, tailored functionality, and production-ready deployment of AI-powered solutions. We’re seeking someone who can move fast across the stack, thrives in ambiguous environments, and loves solving complex technical problems that make a real impact.
Responsibilities

Integrate our AI platform with customer systems, APIs, and workflows
Design and implement backend services and data pipelines to support integrations
Build, configure, and deploy AI agents tailored to specific customer use cases
Collaborate directly with customers to understand requirements and deliver custom solutions
Serve as a trusted technical contact for customer-facing teams
Troubleshoot, debug, and optimize integrations in real-world environments
Work closely with internal product and R&D teams to align customer needs with platform capabilities

What We’re Looking For

4–5+ years of software development experience, including production-grade backend systems
Strong proficiency in TypeScript and Go
Solid understanding of HTTP, REST APIs, and modern web integration patterns
Hands-on experience working with AI agents and integrating LLMs into real-world applications
Comfortable navigating cloud environments and shipping fast across the stack
Excellent communication skills and confidence working directly with customers
Problem-solver mindset with a high degree of autonomy and adaptability

Bonus Points

Experience in early-stage startups or fast-paced product teams
Familiarity with cloud infrastructure (AWS, GCP) and containerized deployments (Docker, Kubernetes)
Understanding of vector databases, embedding models, or retrieval systems

Why This Role Is Unique

Blend deep technical work with meaningful customer interaction
See your code used in production by real customers, often within days
Work at the cutting edge of AI, building systems that combine software engineering with LLMs
Join a lean team where your contributions are highly visible

Employment type

Other

Job function

Engineering and Information Technology

Industries

Technology, Information and Internet

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