Critical Operations Technician (Trainee)Duration : 18 months | Full-time, paidStart building your future in data and tech.STACK is the digital infrastructure partner to the most innovative companies in the world. As a leading developer and operator of data centers, STACK deliver trusted, scalable solutions with local expertise and global reach across the Americas, EMEA, and APAC.STACK Academy was launched to provide non-traditional pathways to technical careers for individuals with an interest in the rapidly growing data center industry. Our program creates opportunities for diverse talent to develop in-demand skills and join the next wave of critical infrastructure experts. The STACK Academy is an 18-month program, fully paid, and includes English language training and expert mentorship. No experience required, just a willingness to learn.The digital world depends on data, and data depends on people like you; What is a data center?A data center is a physical facility that stores IT systems for businesses, ensuring critical data is housed in a controlled, secure environment. From cloud to AI and beyond, the biggest names in tech trust STACK to safeguard what matters most. As a Critical Operations Technician (COT) , you’ll be part of the on-site team that keeps STACK’s data centers running 24 / 7 / 365, supporting everything from power and cooling to emergency systems and daily safety checks. Your work will help ensure that there’s no downtime of critical services.COTs will participate in the inspection, operation and maintenance of all equipment associated with the data center. During your 18-month training program, you’ll :Support daily operationsHelp monitor, inspect, and maintain key infrastructure, including electrical and mechanical systems.Participate in emergency drills, learn how to respond to alarms, and understand the procedures that keep us safe and online.Join routine rounds of our equipment, conduct visual inspections, and make sure everything is running smoothly.Support in troubleshooting faults, reading technical diagrams, and working with Building Management Systems (BMS) and Electrical Power Management Systems (EPMS).Understand how power, cooling, fire safety, and gas suppression systems work, and how they’re kept operational.Take part in structured training, team handovers, documentation management, and internal projects, building the confidence to one day lead operations yourself.Stay calm under pressure and can manage multiple priorities, even when timelines shift.Ability to work alone or collaboratively in a teamIT and computer skills (MS Office suite, etc.) with ability to work in and learn various operating software tools and systemsWritten and verbal skills in ItalianYou’ll be based at a STACK data center campus in MilanOur teams operate 24 / 7, year-round, so you’ll be part of a shift scheduleThis is a long-term career path – learners can graduate into COT Level 1 roles and can go on to become senior technicians or team leads within a few yearsHere’s just some of what you can look forward to as part of your training program with STACK :A pension plan that meets legal requirementsAccident insurance that covers you both at home and when you travelFull training for your role, everything you need to succeed, no experience neededEnglish language training, to help you thrive in an international environmentA welcome pack of STACK SWAGApply today and start building a career that powers the digital world.
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