OverviewInbound / Outbound Sales Representative (Talent Pool) – Milan, Italy (On-site)At SumUp, we're on a mission to empower small businesses around the world—helping them thrive by making their daily operations smoother, smarter, and more rewarding. As a global FinTech leader, we're building the go-to brand for card acceptance and digital tools, trusted by merchants in 30+ countries. We’re growing our team in Milan and opening a Talent Pool for motivated sales professionals interested in Junior Inbound or Outbound Sales roles. If you’re target-driven, enthusiastic, and ready to grow your sales career in a fast-paced environment — we’d love to hear from you.About the Sales OpportunitiesDepending on your background and strengths, you could be matched to one of the following tracks:Inbound SalesEngage with leads who are already interested in SumUp. Understand their needs and recommend the best-fit solutions from our ecosystem.Outbound SalesReach out to existing or potential merchants to introduce and upsell our tools, helping them get the most out of SumUp.This is a general application — we'll assess your profile and match you to the role that fits best.What You'll Be DoingSpeak with small business owners to learn about their needs and recommend tailored SumUp solutionsBuild trust through consultative selling and great serviceIdentify opportunities to cross-sell and upsell (POS, invoicing, payments & more)Manage your leads and pipeline in our CRM (Salesforce)Collaborate with teams like Customer Support, Product, and Marketing to create a seamless merchant experienceQualifications1+ year of sales or customer-facing experience (bonus if it's phone-based)Experience as an SDR or in inbound / outbound sales is a strong plusFluent in Italian and EnglishA proactive attitude, great communication skills, and a drive to hit (and exceed) targetsCuriosity and a desire to grow in the fintech spaceWhy Join Us?Competitive base salary + uncapped commission — your performance = your earningsBe part of our growing Milan team in a centrally located, modern officeMeal vouchersGym Pass to stay active and healthyDiversity & Inclusion – work in an environment where everyone feels welcome and heard€2000 annual L&D budget to boost your learning and career development30 days sabbatical after 3 years with SumUpReferral bonus – help us grow the team and get rewardedAbout SumUpWe believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.SumUp will not accept unsolicited resumes from any source other than directly from a candidate.Job Application TipWe recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
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