OverviewThe Italian Team is seeking a commercially focused and detail-oriented Sales Manager for B2B / existing clients to oversee commercial renegotiations. In this role, you will be the primary point of contact for our Awin Italian clients and their support teams on all commercial and contractual matters. You will play a key role in mitigating client risks while identifying opportunities to implement long-term strategies that reduce churn and foster stronger, lasting client relationships. You will manage contract negotiations with existing customers, ensuring that all discussions lead to win-win-win outcomes. By adhering to best practices in negotiation management, you will secure economically beneficial results while meeting the specific needs of each client. Additionally, you will be involved in cross-selling, upselling, and presenting new products to existing customers. Your goal is to understand the unique business needs of each client and effectively coordinate the approach for all negotiations to ensure both client satisfaction and business success.Diversity & InclusionDiversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Responsibilities

Contract Negotiations & Sales: Conduct direct contract negotiations with existing customers at every stage of the sales pipeline and collaborate closely with account management to position Awin’s new products and demonstrate their value.
Pricing & Offers: Present Awin’s new pricing structure to existing customers and advise customers on their service needs to create tailored offers.
Cross-Sell & Up-Sell: Identify cross-selling and upselling opportunities to generate additional gross profit.
RFP Management: Manage business RFPs from existing customers, ensuring high-quality delivery through effective project management and coordinating required teams to meet timelines.
Dispute Resolution & Risk Management: Facilitate the resolution of contractual and commercial disputes, ensuring both Awin’s and client requirements are met.
Process Optimization & Account Retention: Contribute to process improvements and manage key milestones within contracts (renewals, terminations, deliverables); support customer conflict management and retention with commercial solutions.
Commercial Focus & Client Relationships: Communicate Awin’s unique selling propositions with a strong understanding of competitor tools and technology; manage and resolve contract queries (e.g., security audits, DPAs, T&Cs); work empathetically to achieve mutually beneficial outcomes.
Role Evolution: The position is designed to evolve over time, offering opportunities to gain deeper knowledge within the online and affiliate marketplace.

Skills & Expertise

Negotiation & Closing: Excellent negotiating, persuading, and closing skills with a strong commercial mindset.
Performance Marketing & E-Commerce: Performance marketing experience and technical knowledge of the e-commerce sector are advantageous.
Communication Skills: Strong verbal and written communication skills in English and Spanish; comfortable in B2B sales conversations.
Problem Solving: Ability to identify issues and develop effective solutions.
Project Management: Strong project management skills to coordinate teams and drive successful outcomes.
Adaptability: Comfortable in an innovative, fast-paced environment with evolving processes.
Organizational Skills: Excellent organizational and prioritization abilities to manage multiple tasks and deadlines.
Teamwork & Independence: Collaborative yet capable of working independently with minimal supervision.
Analytical & Data-Driven: Data-driven decision making with the ability to analyze complex situations.

Our Offer

Flexi-Week and Work-Life Balance: A four-day Flexi-Week at full pay with no reduction to annual holiday allowance, plus various paid special leaves.
Flexi-Office: International culture with hybrid/remote work possibilities across Awin regions.
Remote Working Allowance: Monthly allowance to cover part of running costs and support for a suitable remote workspace setup.
Meal Vouchers: Net contribution to spend on lunches.
Development: Access to Awin Academy with a range of trainings to support professional and personal development, including language courses.
Health & Well Being: Initiatives and sports offers to support mental and physical well-being.
Appreciation: Peer-to-peer voucher program to recognize colleagues.

About Your Application
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. If you need support at any point in the application or interview process, please let us know.
Note: This posting includes standard information about the role and our inclusion values. If you require any accessibility accommodations, please contact us.
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