Overview
Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the Galleria Vittorio Emanuele II and close to Piazza del Duomo and La Scala. Park Hyatt's expansive 5-star rooms and suites blend authentic Italian finishes with sleek amenities and state-of-the-art technology.
Report to Director of Sales & Marketing
Responsibilities

Manage proactively and scout business opportunities to contribute to overall hotel revenue
Promote and communicate effectively the hotel’s identity and unique selling points, establishing and maintaining relationships with clients in the defined sales segment to meet departmental sales targets
Solicit and develop new business from identified market segments and sources of business
Identify new sources of business based on economic trends and opportunities
Retain business by adhering to established retention strategies
Represent the hotel and Hyatt brand in selected trade shows and sales missions to maintain relationships with key accounts, scout new ones and contribute to revenue opportunities
Input client data timely and accurately in relevant hotel systems and tools
Review with the Director of Sales & Marketing production of selected segments and accounts, identifying opportunities
Reach and exceed the goals set by the Director of Sales & Marketing
Liaise closely with the Groups & Events Sales Manager to drive business to the segment
Assist in monitoring activities of competitor hotels
Provide feedback from market to tailor hotel strategies
Assist in developing strategies to increase sales and productivity throughout the hotel
Ensure all departmental reports and related correspondence are completed in liaison with the Director of Sales & Marketing
Assist in implementing the annual Sales Business Plan to reach selected goals
Ensure incoming sales inquiries are appropriately handled
Carry out the sales solicitation strategy for selected markets
Comply with Hyatt Hotels Corporation’s Brand Philosophy and act as an ambassador at all times
Work closely with the hotel’s reservations department to ensure that all booking inquiries are correctly handled and implemented

Other Duties

Maintain and adhere to hotel standards and grooming
Provide a caring, friendly, courteous and professional service at all times
Maintain good working relationships within the hotel and with external organizations
Adhere to hotel rules and regulations, in particular policies and procedures relating to Fire, Hygiene and Safety
Comply with local legislation as required
Respond to changes in the department as dictated by hotel/industry needs
Maintain a flexible attitude to perform any other reasonable duty, including redeployment to other departments if required
Attend training and meetings as required by the hotel and organization

Benefits

12 free nights per year of service across Hyatt Hotels worldwide
Employee and Friends & Family rates across Hyatt Hotels worldwide
Dry cleaning of business clothes
Continuous learning & development opportunities
Staff celebrations
Welfare Plan
Urban public transport plan - ATM Milano

#J-18808-Ljbffr