Product Manager Rest of Italy - Tours at City Wonders
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City Wonders is a leading tour operator which differentiates itself through innovation, unique products, quality, and unparalleled customer experiences in major European and Americas destinations.
We are seeking a passionate and experienced Tour Destination Manager to oversee tour products in assigned destinations within Italy.
The successful candidate will be self-motivated, persuasive, highly organized, analytical, a relationship builder, a good negotiator, and a creative problem solver.
What will you be responsible for every day in City Wonders?

Research and identify opportunities, including new products, tweaking existing products, and growth areas
Build and maintain strong relationships with venues and vendors
Negotiate deals with venues and vendors for optimal terms and economic conditions
Onboard/update venues, vendors, and products within your territory
Collaborate with team members and key stakeholders within the company
Analyze product performance based on customer satisfaction, volume, profitability, and other metrics that are important to the company
Work with the Purchasing Team to forecast and secure admission inventory for tour products in your territory
Monitor product competitiveness in the marketplace
Achieve or exceed revenue targets for products in your territory
Keep a pulse on leisure travel trends that impact your territory and recommend necessary actions

Key Skills and Experience

At least 5 years prior experience in travel destination management or tour product development with a focus on tours and activities
Passion to manage great travel products in your territory, including recommendations, initial calls, negotiating, contracting, onboarding, and performance
Exceptional listening, relationship building, communication (both spoken and written), and presentation skills
Strong analytical and negotiating skills
Proven track record for delivering results
Self-motivated and the ability to work both remotely and as part of a team
Well organized with good time management skills
Positive "can do" attitude with a passion for travel and tourism
Fluency in English and Italian is required
Bachelor's Degree
Ability to travel within Italy

Working hours & travel
This role is based in Milan. As part of the role, you will have a flexible approach to working hours if the needs of the company are met. Your standard working hours are 40 hours per week. 2 days a week in the office might be required. Occasional travel within Italy will be required.
Seniority level: Not Applicable | Employment type: Full-time | Job function: Product Management and Marketing | Industries: Travel Arrangements
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