OverviewDo you aspire to make a lasting and dynamic impact on the world? Are you excited about designing innovative solutions and solving tomorrow’s challenges today, ahead of the curve? We have the opportunity for you! We are seeking an Operations Manager to lead and oversee all outbound operations night shift within an Amazon Fulfillment Center, ensuring efficient shipping processes and delivery of customer orders. Our Fulfillment Centers lie at the core of Amazon’s rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out. Each team contributes to our success, and you can be a key player in driving us forward. These Fulfillment Centers are fast-paced, high-impact, and highly rewarding environments, where adherence to policies and procedures is critical. We are looking for an inspiring and capable leader to ensure we continue delivering on our customer promise while enabling our teams to excel with a customer-obsessed mindset.ResponsibilitiesManage end-to-end outbound operations, including picking, packing, and shipping processesLead and develop a large team of area managers and associates (100+ employees)Drive operational excellence through KPI management and continuous improvement initiativesEnsure adherence to safety standards and quality control measuresOptimize resource allocation and labor planningMeet productivity targets while maintaining quality and safety standardsCollaborate with cross-functional teams to improve processes and resolve issuesBasic QualificationsBachelor’s degree or equivalentEmployee and performance management experienceExperience with lean manufacturing principlesAdvanced English SkillsPreferred QualificationsWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysData-driven decision making skillsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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