Responsible for selling products / services primarily through phone and emails to achieve predetermined sales quota.Your tasksMain AccountabilitiesSell modification of service contract coverageSell technical upgradeProject a professional company image through phone interaction and customer visitsMake quotations for upgrade of service coverage, technical upgrades, parts-kits, and moves (with complete info from PM)Follow the sales process, including recontacting customers via CRMProvide weekly reports of activitiesVisit customers to present service products, contracts, and upgrade solutionsPrepare lessons-learned meetings and report insights, especially regarding customer needs and feedback for product development and customer satisfaction improvementYour profileTraining / EducationTechnical bachelor’s degree or equivalent experienceBusiness school degree or similar experienceCertifications: SPIN Selling, Miller Heiman PSS, Trusted Advisor Level 3Professional ExperienceMinimum 2 years in customer service or technical salesBasic marketing skills for industrial B2B salesConfidence in handling customer inquiries about sales offersLeadership / OtherMethodical approachGood time managementEffective communication skillsTeam player attitudeTools : Microsoft Office and internal softwareAdditional RequirementsCustomer-oriented mindsetMechanical backgroundWillingness to travelValid car licenseEnglish proficiency at CEFR B2 (upper intermediate)
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