About The Opportunity
We are looking for an experienced Specialist in Know-Your-Customer (KYC) to join our growing KYC team in Italy, Milan office. In this role, you will take ownership of key processes within KYC, handle more complex cases, and ensure an optimal user experience.
In KYC, our goal is to lead and shape the industry by fostering a culture of compliance within N26 that is trusted by authorities, customers, and shareholders. The significance of this role cannot be overstated in achieving our overarching objective. For that purpose, your expertise in KYC is fundamental. Particularly in Ongoing Due Diligence (ODD) and Enhanced Due Diligence (EDD) for High-Risk Customers (HRC) and Politically Exposed Persons (PEP), will be instrumental for your success in this position.
In Your Next Challenge, You Will

Use your knowledge of regulatory requirements and industry best practices related to EDD and ODD processes. Bring your familiarity with HRC (High-Risk Customers) and PEP (Politically Exposed Persons) due diligence procedures.
Demonstrate your analytical and investigative skills to assess and mitigate risks associated with complex customer profiles. Showcasing your ability to interpret and analyse financial statements, transactions, and other relevant data to make informed decisions.
Showcase your proficiency in using KYC tools, platforms, and software for efficient processing and management of EDD and ODD cases.
Display a focus for compliance with your comprehensive understanding of local regulatory requirements related to KYC, AML (Anti-Money Laundering), and CTF (Counter-Terrorist Financing).
Exhibit outstanding team Collaboration, working collaboratively in a multicultural and fast paced team environment, providing guidance and support to junior and seasoned team members alike. Willingness to share knowledge and contribute to the continuous improvement of KYC processes.
Demonstrate a high level of Problem-Solving skills, by continuously proving the ability to identify and solve complex problems independently.
Embrace our Customer-Centric Approach, focusing on enhancing the user experience for our customers undergoing the KYC process, balancing compliance requirements with a seamless and user-friendly approach.
Be exposed to a fast paced environment, where flexibility and adaptation are key to the evolving regulatory landscapes, and changes in the organisation's priorities. Also, demonstrating openness to learning and incorporating new methodologies and technologies into the KYC workflow.

Background

Hands-on experience in KYC, with a specific focus on Enhanced Due Diligence (EDD) and Ongoing Due Diligence (ODD).
Previous experience in similar fast paced Finance and Banking companies is desired, but not mandatory.
Proven track record of managing and resolving complex KYC cases efficiently.

Skills

Excellent hands-on knowledge of KYC and Italian banking regulations
Proactive and detail-oriented with the ability to maintain a positive mindset and excel under pressure
Strong analytical and quantitative skills, with the capability to independently generate insights
Fluency in both English and Italian is mandatory; proficiency in additional languages is an added value
Exceptional interpersonal and communication skills, with proven experience in supporting stakeholders through complex situations

What's In It For You

Accelerate your career growth by joining one of Europe's most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running
Personal development budget, discounted public transit pass, German language classes, fitness memberships, childcare services, N26 premium

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