At H&H, our vision is focused on premium nutrition and lifetime wellness; to inspire and achieve this vision we bring together seven international brands as we strive to make people around the world healthier and happier. We have established market positions in more than 15 countries in AsiaPacific, Europe, North America and Oceania with more than 3,400 employees working across the globe. We are excited about our future as we expand these premium, proven and aspirational brands to new markets, greeting consumers in all life stages.We have 3 business segments - Baby, Adult and Pet Nutrition and Care - , supporting whole-family health and happinessWe are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.What this means for youThe variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.Our success as an organization is directly attributed to the health and happiness of our team. As a new team member, you will be empowered to positively contribute to our high-impact culture and be supported in bringing your whole self to work.We are passionate about our customers and community and are looking for similar-mind talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace, where are team members feel valued, respected and empowered.Role Overview :We are seeking an experienced and commercially astute General Manager to lead our Italian business, representing our portfolio of health and wellness brands including Swisse (#2 beauty nutrition brand in Italy and #6 VMS brand in Italy), Swisse Professional (recently launched beauty supplements for Salons and other professional customers) and Zesty Paws (one of leading pet supplement brands).You will be an entrepreneurial individual, who will have senior experience within the category. You will have strong commercial acumen and will constantly look to challenge ways of working and processes to drive performance, grow the top-line and improve profitability.You will own the P&L for Italy, build and lead a high-performing cross-functional team, and ensure strong in-market brand execution. The role also involves working in a matrix environment, collaborating closely with central functions including Finance, People and Culture, Quality and Regulatory, and Operations etc.Key Responsibilities :Ownership & Responsibility of P&LFull accountability for the Italian market P&L, driving top-line growth, gross margin improvement, and cost management.Deliver against annual sales, profitability, and market share targets.Forecast, monitor, and report performance to the CEO.Strategic & Commercial LeadershipDevelop and execute the country strategy aligned with European and global business objectives.Identify and act on growth opportunities across the pharmacy and other retail landscape.Ensure strong brand positioning, pricing, and distribution strategies tailored to the Italian market.Sales & Channel Management – Pharmacy, Professional (salons and others), Pet Specialty and Digital (incl. Amazon, DTC, Social Commerce and e-retailers)Lead and oversee direct sales, while managing externalised sales forces and distribution partners.Drive pharmacy, mass and pet speciality engagement strategies and ensure strong field execution.Monitor and optimize channel performance and customer relationships.Brand Management & Marketing ExecutionPartner with EU brand teams to localize and execute marketing plans that resonate with Italian consumers and healthcare professionals (including veterinarians).Ensure consistent and compliant communication through in-store and digital channels.Monitor competitive activity and adapt plans accordingly.General ManagementRecruit, Inspire, direct and coach the teams where neededContribute to develop new and emerging revenue streamsEnsure that brand visibility is executed in a premium mannerCollaborate closely with the multifunctional team, including Supply & Demand planning, regulatory and quality and central support functions based in Europe. Coach multi-functionally.Set and monitor Sales & Marketing Team KPIsBe a driver of the group culture in our growing H&H organizationBudget managementCoordinate the budget-building process in collaboration with the Finance teamTrack & manage Sales & Marketing budget and organizational costs to support the delivery of targets.Skills & Attributes :10 + years’ sales & marketing in FMCG industry. Experience in the vitamins, minerals & supplement category a strong plus10+ years’ experience in innovation and products5+ years’ experience as a manager or others handling multiple direct reportsCustomer facing experience in FMCG, ideally with pharmacy, digital channelsBring fluent in Italian and English, is a must for this roleThe ability to work in a matrixed environment with – Finance, HR, IT, Legal and Operations reporting into central functions.Strong interpersonal skills to evolve into a multicultural environmentThinking agility to assess problems and proactively propose solutionsAbility to organize and manage projectsAbility to communicate well under pressureEnjoy problem solvingStrong analytical skillsAbility to communicate clearly and conciselyAble to gather and reconcile information from multiple parties to identify a solutionRigorous and accurateAs an equal opportunity employer, H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment. All applicants will be considered, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.
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