Italian-Speaking Customer Support & Content Moderator in PortugalLocation: Porto or Lisbon (on-site or remote based in Portugal)Language Requirements: Italian (C1+) + English (B2+)Contract Type: Full-time, Shifts (including weekends if required)Relocation Support: Available for eligible candidatesURGENT HIRING WELCOME BONUS: 2,000 euros (for Italian market, available until July 31st)About the RoleAre you fluent in Italian and ready to join a leading global customer experience team in Portugal? We’re hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.What You’ll DoCustomer Support:Respond to inquiries via phone, email, or chatAssist with troubleshooting and issue resolutionProvide accurate product and service informationContent Moderation:Review and evaluate user-generated contentEnforce compliance with platform policiesEscalate complex cases to specialized teamsEnsure content quality, objectivity, and safetyWhat We’re Looking ForItalian fluency (C1 or higher)English proficiency (minimum B2)EU citizenship or valid residence/work permit in PortugalStrong communication and interpersonal skillsAvailability to work on-site in PortoFlexibility to work in rotating shifts, including weekends if neededAccepted DocumentsEU ID or PassportPortuguese Residence CardVisa holders (eligibility confirmed case by case)If you're an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!
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