IT Lead - Information Technology - Jumeirah Capri Palace
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JOB DESCRIPTION
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences.
About Jumeirah
Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world\'s most discerning travellers.
About Jumeirah Capri Palace
Jumeirah Capri Palace is a serene retreat in Anacapri, the most authentic and unspoilt part of the island. Blending palazzo-style architecture with contemporary art, the hotel features curated interiors, a private collection of modern works, and art-inspired suites. Guests can enjoy refined dining, a rooftop lounge with sea views, and a beach club near the famous Blue Grotto. The hotel also offers personalised wellness programmes in a peaceful Mediterranean setting.
About The Job
An opportunity has arisen for an IT Lead to join Information Technology in Jumeirah Capri Palace. The main duties and responsibilities of this role:

Collaborate with Group IT to integrate hotel systems, cybersecurity, and enterprise architecture initiatives within the property
Ensure compliance with IT standards, operational processes, security protocols, and data protection policies
Develop and implement property-specific IT plans aligned with Group IT strategy, ensuring SLA adherence and quality controls
Enhance end-user and customer support, striving for optimal service availability and uptime
Manage the property’s IT deliveries by swiftly resolving impediments and adapting to changes effectively
Facilitate issue resolution and risk management, escalating as necessary to advisory committees

About You
The ideal candidate for this position will have the following experience and qualifications:

Legal right to work in Italy
Proficiency in spoken and written English
Bachelor’s Degree in Information Technology, Computer Science or equivalent from an accredited and renowned University
Microsoft Certified Professional (MCP) or equivalent professional certification
Proven related experience in a similar environment

About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include

Access to Learning & Development programmes and clear career pathways
Opportunities for internal mobility within our global network
Colleague discounts on food, beverage and hotel stays worldwide
Accommodation and parking facilities
Colleague staff canteen
Uniform laundry services

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology
Industries
Hospitality

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