Descrizione Lavoro
OverviewMedicasa Italia S.p.A., established in 1993, is the Group Company specialised in the design and delivery of Home Assistance Services - ADI. The company operates throughout Italy through 15 Operations Centres and over 1,500 collaborators. The mission is to take care and treat patients at home with expertise, ethics and devotion, developing services increasingly closer to the patient's needs.How will you CONTRIBUTE and GROW?Provide patients at home a suite of services (including Medical Device installation, training / coaching according to the patient's needs), to support them with their chronic diseases within the framework of the medical prescription as well as local regulations.Main AccountabilitiesInstall Medical Devices in patients\' homes and in hospitals according to local regulations, the medical prescription and the expectations of the prescriber.Train the patient in the use of his equipment according to local regulations.Provide feedback to the prescriber on the patient\'s autonomy, follow-up, and compliance with their treatment.Ensure the satisfaction of patients and prescribers as part of the follow-up of their treatment.Trace incidents relating to materiovigilance.Represent the company by guaranteeing a good Quality of Service with patients & prescribers and contribute to the development of the activity of its perimeter.Differentiating CriteriaTechnical expertise in medical device installation.Present the company to external stakeholders.Requires good administrative skills.Complex problems will be referred to Manager.QualificationsDiploma in Nursing : 5+ years of experience.Knowledge in medical device installation.Good communication skills and relationship with patients (pedagogy, explanation, etc.).Our Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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