ICQA Lead, Inventory Control and Quality Assurance (ICQA)
Responsibilities

Create and cultivate a safety culture by identifying safety opportunities across your work area
Ensure that inbound and outbound operations are performed according to Amazon standards
Ensure that customer orders are fulfilled per quality guidelines
Continuously provide critical shift related information to frontline management and operators
Adjust labor allocation within assigned department throughout the shift per latest plan
Drive proactive actions as communicated by manager to remove barriers impacting good shift performance
Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
Support customers' order fulfillment by working directly and on a regular basis on operations tasks within your department
Deliver coaching and feedback to line operators related to productivity and quality performance, and safe behaviors
Develop subject matter expertise on all operations processes in assigned department

Basic Qualifications

Intermediate level of English (speaking included)
Proficiency in Ms Office Programs

Preferred Qualifications

Team management experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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