Job ID: 3139653 | Amazon Data Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
At Amazon, we’re working to be Earth's most Customer‑centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build and expand the Cloud, this is your chance to make history.
AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network.
The position’s responsibilities include scaling support of several data center locations and day‑to‑day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast‑paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.
Physical Requirements

Regularly lift and/or move up to 40 pounds; can participate in group lifts for 41+ pounds.
Work in an environment that operates 24/7 with ability to participate in primary responder rotation and provide after‑hours support as needed.
Work in cramped and/or elevated and/or noisy environments.
Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day.
Ascend and descend ladders, stairs, and gangways safely and without limitation.

Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.
Key Job Responsibilities

Managing work and priorities through ticketing system and workflows to complete customer requests and projects.
Collaborating with various stakeholders to remove project obstacles.
Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords.
Specifying power and cooling requirements and ensuring hardware racking/stacking completed for new equipment.
Participating in the migration, basic configuration and rollout of new or upgraded hardware.

Traveling within and outside of regional work area is required.
About the Team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS values diverse experiences, work/life balance, inclusive culture, mentorship, and career growth. We are continuously raising our performance bar as we strive to become Earth’s Best Employer.
Basic Qualifications

2+ years of computer hardware troubleshooting and repair experience.
1+ year of computer networking experience.
High school or equivalent diploma.

Preferred Qualifications
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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