OverviewThe successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians operate and maintain AWS DCs’ world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures.The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.The successful candidate will be part of the Engineering and Facilities team and will be responsible for maintaining availability for customers, ensuring maintenance and operation of technical infrastructure, and the upkeep and operation of the DC facility.AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high standards for safety and security while providing capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesSAFETY: Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE: Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPSs), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATSs), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFDs), and Transformers. Troubleshoot events within internal Service Level Agreements (SLAs). Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.). Supervise contractors who perform servicing or preventive maintenance. Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).Working location: Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid driving license is required for this role.Work Schedule: This is a 100% in-person onsite position due to the hands-on nature of managing mission-critical infrastructure. The role follows standard working hours (8 AM – 5 PM Milan time Mon - Fri) with no shift work.Working language: The interview process at AWS will be conducted in English, as we are an international team based in the Greater Milan area.About AWSDiverse Experiences: AWS values diverse experiences. If you do not meet all of the preferred qualifications, we encourage you to apply. If your career is just starting or follows an unconventional path, don’t let it stop you from applying.Why AWS?: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate to power customers from startups to Global 500 companies.Inclusive Team Culture: AWS fosters a culture of inclusion and continuous learning through employee-led affinity groups and events that celebrate diversity.Mentorship & Career Growth: We continuously raise our performance bar with mentorship and career-resources to help you develop.Work/Life Balance: We value work-life harmony and strive for flexibility to support you in balancing professional and personal commitments.QualificationsProfessional or formal electrical certification or apprenticeship/trades certification or diploma in an electrical field. Demonstrate key electrical competencies (practice & theory) and knowledge of mechanical systems (mechanical, HVAC, controls).Very good command of English.Data Center/mission-critical engineering experience.Willing to travel between data center sites, and internationally if required.Driving license valid in Italy.Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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