Customer Support Specialist - Italy (all genders)Porto, PT, 4149-011Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.Our team of more than 1,500 employees spans different continents, cultures, and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.Become part of our winning team and help us create a world that works better.ResponsibilitiesSupport our existing customers in Italy with their technical and accounting issues over the phone, ticket, and chat.Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges.Identify customer needs and forward such requests to our sales department.Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customers.RequirementsUniversity degree in the field of economics, or other relevant vocational education such as commercial or technical training.Fluency in Italian and English is mandatory.Other languages, such as Spanish, Portuguese, and French are a plus.Some experience working with customers and/or in sales, e.g., internships.Determination, enthusiasm, and willingness to learn.Ability to work independently as well as part of a team.Strong communication skills and passion for working with people.What we offerOnsite onboarding at our HQ office for an optimal start.Contract location: Porto.25 days of paid holidays.Competitive salary and benefits package, including performance-based incentives.Special terms for local gyms.Access to Corporate Benefits platform with many discounts.Regular team events and company-wide celebrations.Open door policy, no dress code rules, and frequent all-hands meetings.Hybrid and flexible work hours with up to 50% home office.Work From Abroad Program allowing up to 40 days of work outside your contracting country.We celebrate diversity as one of our core values. Join and drive one of our CARE initiatives!J-18808-Ljbffr
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