At Lexroom.ai, we set the bar for legal AI—clear, fast, and built for trust. In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe . Our mission is clear : make the law faster, clearer, and more reliable , giving lawyers, law firms, and companies the time and confidence to focus on what truly matters. We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact.
Today, Lexroom is a trusted partner , shaping the future of legal AI with discipline and purpose.
Why Lexroom.ai?
Shape the Future : Be part of the team that’s leading the AI revolution for legal professionals. Grow with Rockstars : Collaborate with industry-leading talents in an environment that values creativity, ambition, and growth. Make an Impact : Your work will directly influence how lawyers around the world practice law—more efficiently, effectively, and intelligently.
At Lexroom.ai, we don’t just promise career growth; we promise a journey of learning, impact, and purpose. Ready to change the world of law?
Your Key Responsibilities
Become an expert onLexroom.aiand act as a trusted advisor for our customers , answering their request for support and proactively engaging with them to ensure satisfaction and usage of the product. Conduct regular check-ins and feedback sessions to monitor customer satisfaction, resolve issues, and identify opportunities for improvement. Act as the bridge between customers and internal teams , gathering insights to improve our processes, enhance the product, and drive customer retention.
What We’re Looking For
You have 0-1 year of experience in customer-facing roles (Customer Success, Sales, Operations, or similar). You are familiar with sales and customer support tools (HubSpot, Notion, etc.). You have a proactive mindset , love solving problems, and enjoy working in a fast-growing startup environment. Bonus : You have a law degree (not mandatory but a plus). You are fluent in Italian and English .
What Sets Us Apart
An Elite Team of Rockstars .
At Lexroom.ai, you’ll work alongside top talent in tech and legal AI.
Our focused teams operate with purpose and autonomy, so every contribution delivers visible results.
You’ll collaborate with people who pair innovation with rigor, curiosity with discipline, ambition with depth.
Unmatched Growth Opportunities .
We hire exceptional people to make a difference—and we give them space to lead.
Your work will shape the future of legal technology and set new standards for the field.
Impact is defined by vision and execution, not by age or title. If you’re ready to take responsibility, you’ll find real opportunities to grow and lead high-stakes projects.
Competitive Pay
Annual Salary Range : €25,000 - €35,000 OTE Equity Package : Align your growth with the company’s long-term success.
Perks That Make a Difference
Hybrid Work : Flexibility to balance remote work with in-person collaboration at our Milan HQ . Health Insurance : Comprehensive coverage to ensure peace of mind. Meal Vouchers : Daily support to make your lunch breaks easier. Performance Bonuses : Rewards tied directly to measurable results. Team Retreats & Off-sites : Dedicated time to connect, collaborate, and spark bold ideas.
At Lexroom.ai, ambition meets discipline and purpose. We’re not just building a product—we’re setting a new standard for the legal world. If you’re ready to contribute to something lasting and meaningful, we’d love to hear from you.
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