Cleared Engineering Operations Technician, Data Center Engineering Operations
Job ID: 3038198 | Amazon Data Services, Inc.
Data Center Engineering Operations Technicians (EOT) are Amazon Data Center’s front line responders for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes stand‑by diesel generators, electrical switchboards, circuit breakers, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12‑hour shifts, rotating shifts, 3, 4, or 5‑day work weeks.
Perform the following tasks, with or without reasonable accommodation:

Walk job sites in uneven terrain
Work at heights and from ladders
Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
Bend or twist the body into unusual positions while working
Push or pull heavy objects into position
Work in noisy environments

Ability to lift up to 50 lbs and work in cramped and/or elevated locations with or without reasonable accommodation. Ability to work non‑standard hours including nights and weekends.
This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.
Related Military Ratings/MOSs

Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, FC, FT, MM, MMN, EN, STG, STS, UT
Army: 15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F
Marines: 612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337
Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031

Key job responsibilities

Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
Troubleshoot of facility and rack‑level events within internal SLAs
Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
Provide support to Data Center Operations technicians
Perform root cause analysis of equipment failures
Ensure all safety procedures are adhered to while performing work
Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
Utilize internal CMMS to manage building workflows and spare part inventory
Supervise contractors who perform servicing or preventive maintenance
Respond to off hour emergency calls per on call rotation for any one of the region’s sites
Fully comply with all physical security procedures and policies
Drive innovation while reducing operational costs in the facilities
Manipulate small wires and objects

A day in the life
After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!
Basic Qualifications

3+ years of maintenance experience on mechanical or electrical equipment
Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Preferred Qualifications

Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
Data Center Operations Experience or experience operating electrical or mechanical systems in a mission critical environment (i.e. military, telecom, etc.)
Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
Experience with building management systems (BMS and EPMS control systems) and data collection/trending
Operating engineering license(s) such as DC II, DC III, or equivalent, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II), and/or NFPA 70E Cert

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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