OverviewLine of Service: AdvisoryIndustry/Sector: FS X-SectorSpecialism: Technology StrategyManagement Level: Senior AssociateJob Description & Summary: At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT quality management at PwC will focus on enabling the delivery of high-quality IT solutions and services through effective quality assurance processes and methodologies. You will be responsible for implementing quality standards, conducting audits, and driving continuous improvement in IT systems and processes.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.QualificationsMinimum years experience required: not specified in the provided content.SkillsAccepting FeedbackActive ListeningAnalytical ThinkingAuditing MethodologiesCommunicationContinuous Process ImprovementCreativityEmbracing ChangeEmotional RegulationEmpathyInclusionIntellectual CuriosityInternal ControlsIssue ManagementIT AuditIT Performance ManagementLearning AgilityQuality Assurance MetricsQuality Assurance PrinciplesQuality Assurance Process EvaluationSummaryLocation: MilanType: Full time
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