For our boutique in Milano Montenapoleone we are looking for a Client Advisor available to work full-time.
Key Responsibilities

Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
Assist customers accordingly with Etro selling ceremony
Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products
Ensure the achievement of the Store goals, enhancing and developing the business
Build and strengthen relationships with customers by developing CRM strategies
Establish good group dynamics through efficient communication
Contribute to managing the visual display of the products in accordance with Etro visual guidelines
Help ensure product replenishment and physical inventory of merchandise

Follow Company grooming, accordingly with Etro standards and policies
Key Requirements

Deep passion for fashion and luxury
Experience in a similar role within fashion retail companies
Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customer attitude
Ability to adapt to different customers
Team‑playing attitude
Ability to work in a dynamic environment
Fluent in English. Another language is a plus

Seniority level

Associate

Employment type

Full‑time

Job function

Sales and Customer Service

Industries

Luxury Goods & Jewelry

#J-18808-Ljbffr