Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.Founded in 2025, Wonderful provides an integrated agent platform allowing enterprises to build, manage, and monitor AI agents serving customers across voice, chat, and email in any language or cultural context. By combining deep AI infrastructure with local deployment, Wonderful enables enterprises to run human-grade agents in some of the world’s most complex and underserved markets—backed by top investors.Role OverviewDesign prompts and implement functions that guide our AI agents across multiple channels (voice, chat, email)Integrate with customer APIs, databases, and internal tools so agents can execute real tasksTest with live data, measure performance, and fine‑tune for accuracy & reliabilityCollaborate directly with customers to gather requirements, demo solutions, and iterate fastWork closely with Product, Engineering, and Customer Success teams to ship high-quality, production‑ready solutions.Contribute to tooling, processes, and documentation that support scalable AI developmentRequirementsBachelor’s degree (or higher) in Computer Science or a related STEM fieldExcellent Italian and English, written & spokenExperience in technical, customer‑facing roles (integrations, solutions engineering, etc.) – a strong plusHands‑on skills with APIs, backend logic, and system integrationsProblem‑solving mindset, attention to detail, and passion for AIPrior experience with conversational AI or large language models – advantage
#J-18808-Ljbffr