About Abercrombie & Fitch Co.Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates over 750 stores across North America, Europe, Asia, and the Middle East, along with e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At A&F Co., people are always first.Key Lead – Role OverviewThe Key Lead is responsible for ensuring all customers receive a quality in‑store experience. As the Floor Supervisor, the Key Lead guides Brand Reps and Stock Associates, driving floor performance through customer experience and team achievement of daily sales.What You’ll DoOpening & Closing RoutinesProduct Knowledge & Brand AwarenessBusiness UnderstandingProactive ThinkingAttention to DetailRegister/Point of Sale UseAsset ProtectionVisual DisplaysSystem SkillsWork Schedule RequirementsAvailability will vary weekly but should expect to work at least 20 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support the needs of the business.QualificationsHigh School Diploma / GED equivalent (preferred)At least 1 year of retail experience (preferred)No supervisory/management experience is requiredCEFR B2 fluency in English & Italian (required)Customer FocusCommunicationInterpersonal InteractionFashion Trend KnowledgeAssertivenessAdaptability/Flexibility & Stress ToleranceMulti‑TaskingApplied LearningWork EthicOmnichannelBenefitsQuarterly Incentive Bonus ProgramMerchandise DiscountFlexible ScheduleOpportunities for Career AdvancementTraining & DevelopmentMeal Tickets (after 90 days)Equal Opportunity EmployerAbercrombie & Fitch Co. is an Equal Opportunity employer.
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