Work in Portugal - Customer Care/Italian Market (Remote Job with Accommodation)
Join to apply for the Work in Portugal - Customer Care/Italian Market (Remote Job with Accommodation) role at Global People Sphere.
We are looking for Italian‑speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.
Position
Customer Support Representative
Location
Remote in Portugal
Market
Italian‑speaking
Your Main Responsibilities

Respond to customer requests via email, chat, contact forms, and calls
Handle support tickets related to general queries, refunds, or incomplete services
Call users to speed up case resolution and improve communication
Perform back‑office tasks that may involve outbound calls
Conduct outbound calls to promote products, collect feedback, and support customer success
Maintain accurate records using CRM tools
Achieve performance goals and respect deadlines
Provide operational feedback and elevate cases when needed

Salary Package With & Without Accommodation
Salary: Up to 1,000 + performance & complexity bonus gross/monthly (14 salaries per year)
Relocation Support: Exceptional, for candidates moving from abroad
Accommodation Option
Studio apartment in a company shared building for up to 12 monthsRent: 280/month, all utilities included (deducted from payslip)
Working Conditions

40 hours/week + 1 hour lunch break
22 vacation days per year
If you work on a Portuguese public holiday, you receive a compensation day

Why Portugal?
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Other
Industries
Business Consulting and Services
Feel free to message me! Want to apply or learn more?
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