Work in Portugal - Customer Care/Italian Market (Remote Job with Accomodation)!)Join to apply for the Work in Portugal - Customer Care/Italian Market (Remote Job with Accomodation)!) role at Global People SphereWork in Portugal - Customer Care/Italian Market (Remote Job with Accomodation)!)2 days ago Be among the first 25 applicantsJoin to apply for the Work in Portugal - Customer Care/Italian Market (Remote Job with Accomodation)!) role at Global People SphereWant to Relocate to Portugal?We are looking for Italian -speaking talents who want to build a career inCustomer Operations &Want to Relocate to Portugal?We are looking for Italian -speaking talents who want to build a career in Customer Operations &International Support while working in a diverse, multicultural environment in Lisbon.Position: Customer Support RepresentativeLocation: Remote in PortugalMarket: Italian -SpeakingYour Main ResponsibilitiesAs part of the Customer Service Operations team, you will:Respond to customer requests via email, chat, contact forms, and callsHandle support tickets related to general queries, refunds, or incomplete servicesCall users to speed up case resolution and improve communicationPerform back-office tasks that may involve outbound callsConduct outbound calls to promote products, collect feedback, and support customer successMaintain accurate records using CRM toolsAchieve performance goals and respect deadlinesProvide operational feedback and escalate cases when neededSalary Package With & Without AccommodationWhats OfferedSalary: Up to 1,000 + performance & complexity bonus gross/monthly (14 salaries per year)Relocation Support (exceptional, for candidates moving from abroad)Accommodation Option:Studio apartment in a company shared building for up to 12 monthsRent: 280/month, all utilities included (deducted from payslip)Working Conditions40 hours/week + 1 hour lunch break22 vacation days per yearIf you work on a Portuguese public holiday, you receive a compensation dayWhy Portugal?A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.Want to apply or learn more? Feel free to message me!Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesBusiness Consulting and ServicesReferrals increase your chances of interviewing at Global People Sphere by 2xSign in to set job alerts for “Customer Care Professional” roles.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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