Warehouse Management System (WMS) Super User
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We are looking for a Warehouse Management System (WMS) Super User to support and improve our logistics operations. The Warehouse Management System (WMS) is the digital backbone of our warehouse, managing goods movements, tasks organization, and operational efficiency. In this role, you will translate warehouse processes into system setups, support daily operations, and help design new configurations to make our workflows even more efficient.
What you’ll do

Maintain, configure, and improve the WMS to reflect and support warehouse operations
Monitor KPIs and identify opportunities for improvement
Provide training and support to warehouse users, ensuring effective system adoption
Manage testing and system releases to keep the WMS up to date
Act as the first point of contact for end‑user requests, coordinating with the IT Helpdesk to ensure timely issue resolution.

What we’re looking for

Degree in Management Engineering, Economics, Mathematics, Analysis degree or similar field
Strong interest in Logistics and Warehouse Operations
Analytical mindset and problem‑solving skills
Ability to communicate with different stakeholders
Ability to work in team and develop good professional relationships
Excellent knowledge of Office Suite (mostly Excel and Power BI)
English level: B2 or higher
Knowledge of SQL language is a plus

We’re the team behind the scenes that make IKEA products available to many people. As a diverse mix of co‑workers, we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wondered who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
Seniority Level
Not Applicable
Employment Type
Contract
Job Function
Supply Chain, Retail
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