People Care Specialist | Talent Management
20tab started over 13 years ago as a software company founded by Pythonistas. Today, we are a specialized consulting firm dedicated to designing, developing, and implementing innovative, outcome-driven digital solutions. We apply the best Agile and Product Management practices to deliver tailor-made solutions.
As a boutique consultancy, we operate as a Product Team as a Service (PTaaS), bringing together top talent to drive innovation and deliver high-quality digital products. Our multidisciplinary team ensures technical excellence, continuous experimentation, and agile development.
We are also the founders and co-organizers of Product Management Day, Italy’s leading B2B conference on outcome-driven digital solution development.
We are looking for a Mid-Senior UX/UI Designer to join our Product Team as a Service.
At 20tab, a designer is not just a creative mind — you are also a consultant who helps clients make the right product and design decisions.
You will be part of a product trio, working closely with the Product Team Manager and the Tech Lead, and you’ll play a key role in shaping, delivering, and ensuring the sustainability of digital products for our clients.
In this position, you’ll balance user needs, business goals, and technical constraints, helping to design experiences that are both valuable and feasible.
You will be involved in the full product lifecycle - from discovery and research to delivery and continuous improvement.
What You’ll Do

Collaborate with clients and internal teams to understand objectives, user needs, and technical contexts.
Perform evaluations and cost estimations for new projects and prepare client proposals.
Participate in discovery activities such as user research, interviews, A/B test, and usability testing.
Participate, together with the Product Team Manager and/or the wider team, in user story mapping sessions - helping to facilitate and guide these activities to ensure shared understanding and alignment.
Translate insights and requirements into wireframes, prototypes, and high-fidelity interfaces.
Design accessible, responsive, and consistent user interfaces for web and mobile experiences.
Work closely with developers to ensure feasibility, quality, and design integrity.
Contribute to the definition and evolution of design systems and visual guidelines.
Support strategic decision-making within the product trio, ensuring that design choices promote delivery quality and long-term sustainability both technically and financially.
Iterate based on feedback, data, and usability results — embracing a continuous improvement mindset.
Promote a user-centered and outcome-driven design culture across teams and projects.

What We’re Looking For
Must Have

3–5+ years of experience as a UX/UI Designer, Product Designer, or similar role.
A strong portfolio showcasing your design process and outcomes (research, prototypes, UI, testing).
Excellent command of Figma and other collaborative design/prototyping tools.
Solid understanding of usability, accessibility, and responsive design principles.
Interest in data-informed design, product metrics, and continuous optimization.
Cross-functional collaboration skills and a proactive, consultative approach when engaging with clients and multidisciplinary teams
Familiarity with Agile methodologies and iterative development environments.
Strong communication skills and the ability to justify design decisions with clarity and confidence.
Experience with B2B or enterprise projects and products.
Comfort in client-facing roles, workshops, or presentations.
Professional proficiency in Italian and English (written and spoken).

Nice to Have

Experience in consulting environments or multi-client projects.
Basic understanding of front-end technologies (HTML, CSS, JS frameworks).

The soft skills we value most are teamwork, curiosity, a desire to learn, and the willingness to step out of your comfort zone.

You’ll be part of a multidisciplinary team working as a true product partner for our clients
You’ll have room to grow, experiment, and bring your own ideas
You’ll work in a collaborative, transparent, and quality-driven environment
You’ll contribute to real projects that create tangible impact

What we offer:
Full-time contract
Full remote work with flexible hours
Salary ranging from € 30K to € 40K, commensurate with experience and skills already acquired.
Ongoing paid company training
Personal budget for your own professional development
Expense reimbursement for active participation as a speaker at national and international events
Team building activities
Computer and accessories provided
A workplace committed to quality, inclusion, and sustainability, with ISO 9001 Quality Certification, UNI/PdR 125:2022 Gender Equality Certification, and EN ISO 14001:2015 Environmental Management System Certification
Apply now and enter the world of 20tab!
#J-18808-Ljbffr