Deltatre is a leading end-to-end provider of premium products and services for global sport and media operators. We push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client value. Underpinned by data, we're able to determine the best experiences to drive business growth. Deltatre provides strategy, planning, consultancy across all stages of our client's lifecycle.
Posizione :We're fully flexible. As of November 2021, if it suits your role at Deltatre, you can work full time from home / remotely, from the office, or a combination within the same country as your contracted office of employment._
The Video Experiences unit at Deltatre is a leading provider of products and services delivering television, film and sports content over the internet, as well as comprehensive end-to-end solutions.
We serve both end-to-end clients and those who want to internalise part of their platform through products and components.
Imagine shaping the future of experiences reaching millions of viewers and fans around the world. Join our product team to become a part of this adventure.
Our Product team would like to hire a UX Researcher to find and document high-value end-user needs that our clients can target as part of their value proposition. Their objective will be to provide evidence to internal stakeholders and clients that the proposed products and features are likely to provide end-user value and that developed products and features meet end-users\' needs.
The UX Researcher will work collaboratively across the unit and beyond with the internal Units to solve complex user problems and help influence the direction & strategy of our products based on measurable value.
Responsibilities

Help us create desirable, intuitive and market leading products that generate real value for our clients and their customers
Gathering insights on market trends, changing user needs and behaviours to inform our products’ development
Working across multiple functions, especially with UXD & Product Mangers conducting primary research, interviews, workshops, user testing (qual & quant - knowing where each adds value) and helping to gather client feedback on initiatives
Conduct primary user research including

Contextual inquiry. Attitudinal and behavioural insights regarding products or features.
Concept testing. Testing user response and understanding of a high-level explanation or prototype of a feature
Usability testing. Testing user ability to conduct certain tasks using a product.

Conduct secondary user research including

Find and analyse existing relevant audience research
Find and review relevant competing or adjacent digital products
Produce reports on all research tailored for appropriate audiences

Work with UX designers & Product Managers to identify clear use cases and associated goals, user objectives and define measures of success
Recommend and implement best-practice user research methodologies
Mentor and collaborate with designers in executing user research methods

Requisiti

Strong stakeholder skills, ability to frame research into stakeholder facing output and present findings both internally and externally to clients where required
Significant experience as a UX Researcher in software development
Understanding of available quantitative measures, when to apply, and limitations of.
Will need some flexibility of hours to conduct research in other countries
Ability to deep dive and define user personas, behavioural archetypes and build consensus and alignment on customer needs

Altre informazioni

Some of our Company perks
Global company with huge growth potential
Small, creative, close-knit team who love to collaborate
Support with your career development
An understanding approach to life outside of work
We are committed to ensuring that we provide equal opportunities for all. Please let us know if you need us to make any adjustments or if you have any special requirements for the interview process. Depending on the role this may include a written test and interview.

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