For one of the most important International Sporting Club, HQ Como , we are looking for an experienced Tourism Product & Operations Manager to join our Tourism division.This role is key to shaping and executing the product offering in line with the company’s strategic direction, managing supplier relationships, coordinating pricing and revenue processes, and ensuring seamless operations across the booking and service delivery chain.Key ResponsibilitiesSupport in the designing and developing of the BU Tourism travel offering, aligned with the strategic direction defined by managementBuild and maintain a structured product catalog in coordination with the web and marketing teamsPlan monthly and seasonal activities in line with the overall annual strategy, particularly aligned with the football season calendarLead supplier sourcing and negotiation processesCoordinate operational activities with suppliers and ensure quality service delivery to clientsPricing, Revenue & BudgetingManage the pricing strategy, revenue optimization, and margin control in line with approved budget parametersOversee the entire product cycle from definition to final pricingSupport the integration and management of tools such as Channel Manager and CRM systems to streamline operationsOperations & Booking CoordinationManage bookings and coordinate administrative and operational processes in close collaboration with core company departments such as Finance, Ticketing, and Customer ServiceOversee day-to-day operations to ensure smooth delivery of travel services and customer satisfactionYou’ll be a great fit if you haveProven experience (seniority) in organized tourism within a Tour Operator (T.O.) or Travel Agency (T.A.) contextStrong understanding of booking systems and operational processes within a T.O. environmentExperience with revenue and product management tools is a plusDemonstrated ability in supplier negotiation and product planningStrong organizational and operational management abilitiesAbility to plan and prioritize based on strategic goalsExcellent interpersonal and communication skillsComfortable working collaboratively across teams and departmentsWillingness to be hands-on and actively involved in day-to-day operations
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