Hotel La Palma
Capri’s first hotel, built in 1822 and currently being transformed into an elegant and exclusive 50-room-and-suite hotel. Located mere steps from the famous Piazzetta, it will comprise a rooftop restaurant and bar, its own beach club, a newly built pool deck, a spa and a high-fashion boutique. Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.
Missions
Telephone operators are responsible for handling incoming and outgoing calls.
Profile
The hotel telephone operator plays a key role in ensuring smooth and professional communication between guests, departments, and staff. They answer incoming calls clearly, courteously, and in a friendly manner, helping callers feel at ease while gathering accurate and complete information. They handle incoming calls by directing them to guest rooms, hotel departments, or managers, and take messages when recipients are unavailable. The operator provides guests with information about hotel services and public events, assists with outgoing calls, and helps guests use the phone system by explaining rates and available services. They are responsible for reporting any issues with telephone equipment or service, updating directory information in the front office software, and knowing how to respond appropriately to emergency calls. The operator also performs clerical tasks such as filing and data entry, provides product or service information over the phone, including placing orders or scheduling appointments, and supports internal communication by relaying messages between departments. Additionally, they process incoming email messages and forward them to the appropriate department, ensuring efficient and timely communication throughout the hotel.
Benefits
We offer competitive salaries, a healthy work-life balance with time to enjoy your free time, complimentary staff meals during shifts, and staff accommodation options to support your stay.
Oetker Hotels
Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes:

Le Bristol Paris
Brenners Park-Hotel & Spa in Baden-Baden
Hôtel du Cap-Eden-Roc in Antibes
Château Saint-Martin & Spa in Vence
The Lanesborough in London
L’Apogée Courchevel
Eden Rock-St Barths
Jumby Bay Island in Antigua
Palácio Tangará in São Paulo
Hotel La Palma in Capri
The Vineta Hotel in Palm Beach
More than 150 private villas around the globe
A new masterpiece will be opening in Saint‑Tropez in 2027.

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