Technical Operations Manager, Third-Party Data Centers
Milan, Metropolitan City of Milan, Italy

Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
9 years of experience in operations management and facilities management.
Experience in critical facility operation management.

Preferred qualifications

Experience working in data center environments, including building and operating infrastructure.
Experience with initiating and executing initiatives in a global environment.
Ability to perform operational assessment and risk analysis of third-party sites.
Ability to forecast resource requirements in a data-driven way.
Excellent problem-solving skills.
Ability to communicate in Italian fluently.

About the job
The Third-Party Data Center Operations team provides technical due diligence for site selection, sustains and improves the quality of vendor operated data centers, and mitigates and resolves conflict for critical work risk.
As a Technical Operations Manager, you will be involved in nearly every aspect of co-location operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, hardware operations, network infrastructure and third-party data center vendors and operators with a focus on operability, maintainability and reliability.
In this role, you will be responsible to ensure operability, maintainability and reliability are critical criteria for Google assets. You will focus on reliable operation of the mechanical and electrical infrastructure of data centers, working closely with the vendor operator for success. Given this role's focus on managing local vendors and on-site staff in Milan, fluency in Italian is advantageous for communicating complex technical information and resolving critical operational issues.
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Responsibilities

Own third-party data centers operation within an area/region, with full accountability for this area tactically and strategically.
Support site selection process through operational and technical knowledge.
Keep main stakeholders informed about current work and discuss decisions and directions with them.
Contribute to focus area strategy and setting strategy for smaller local groups.

Perform operational assessment and risk analysis of third-party data centers sites.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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