Founded in Paris, with customers and team members everywhere!We are a fast-growing startup based in Paris, founded in July 2018. Backed by prestigious investors, we raised $6 million in Series A funding.First of all, Pubstack is a human adventure.We are building the most exceptional team to solve complex problems for our customers.We are a close-knit team of 42 people that believes in an innovative workplace and a fast-paced environment that makes each week exciting.Pubstackers embrace values like genuine collaboration, not taking themselves too seriously, questioning themselves, and seeking continuous improvement.What we are buildingPubstack’s product is an Ad Management platform (SaaS) for web publishers created in 2018.We currently work with over 100 premium publishers across Europe.As an innovator in Ad Management, Pubstack empowers publishers through a data-driven approach to building, maintaining, optimizing, and monitoring high-performing ad stacks.Pubstack now offers the only Ad Management platform that empowers publishers’ monetization teams.Thanks to its powerful technology, publishers can confidently build highly-efficient ad setups faster than ever, boosting revenue and making data-based decisions about their ad stack.Pubstack works with some of the best online media companies in the world, including Le Monde, DPG Media, United Internet Media, Vinted, Webedia, and many more, to maintain high inventory quality, increase revenue, and deliver exceptional content.The Opportunity:As a Technical Account Manager, you will lead client relationships within the Southern Europe Business Unit, reporting directly to the Country Manager in Southern Europe and dotted-line to the Head of TAM.Your role includes onboarding new clients, ensuring seamless implementation, and leading pre-sales engagements to showcase Pubstack’s platform value.You will act as a trusted advisor to publishers, providing technical guidance to ensure their long-term success.Location: Based in Italy and Italian speaker only.What will you do?Proactively identify and resolve technical risks and bottlenecks with customers.Work closely with your Country Manager to ensure long-term customer health through excellent support.Collaborate and report to demonstrate value during presales processes.Troubleshoot performance issues, client-side or Google Ad Manager setup; escalate when necessary.Provide platform training and onboarding to clients and prospects.Share and learn Ad Tech knowledge internally and externally.Manage a diverse scope across multiple client engagements.Offer guidance on optimizing ad stacks to generate more revenue based on industry knowledge.Coordinate with the organization and escalate as needed for solutions.Stay updated on industry trends by participating in webinars and events.Who are we looking for?5-7 years of experience in a customer-facing technical role, preferably in pre-sales, technical consulting, or similar in ad tech.Excellent communication and presentation skills.Ability to manage multiple projects, prioritize tasks, and maintain attention to detail in a fast-paced environment.Proactive, problem-solving attitude with a passion for delivering value.Comfortable acting as a strategic partner influencing technical and business decisions.Thrives in a collaborative, cross-functional environment and eager to contribute.Why should you apply?Join a fast-learning, entrepreneurial environment with a strong team spirit.Be part of Pubstack during a key growth phase with great opportunities.J-18808-LjbffrPosition: Technical Account Manager • Treviso, Italy
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