Founded in Paris, with customers and team members everywhere!We are a fast-growing startup based in Paris, founded in July 2018. Backed by prestigious investors, we raised $6 million in Series A funding.First of all, Pubstack is a human adventure.We are building the most exceptional team to solve complex problems for our customers.We are a close-knit team of 42 people that believes its workplace feels innovative, and its fast-paced environment makes each week more exciting.Pubstackers embrace values like genuine collaboration, not taking themselves too seriously, questioning themselves, and being comfortable seeking improvement.What we are buildingPubstack’s product is an Ad Management platform (SaaS) for web publishers, created in 2018.We currently work with over 100 premium publishers across Europe.As an innovator in Ad Management, Pubstack empowers publishers through a data-driven approach to building, maintaining, optimizing, and monitoring high-performing ad stacks.Pubstack now offers the only Ad Management platform that empowers publishers’ monetization teams.Thanks to its powerful technology, they can confidently build highly-efficient ad setups—faster than ever before—to boost their ad revenue and make data-based decisions about their ad stack.Pubstack collaborates with some of the best online media companies in the world—including Le Monde, DPG Media, United Internet Media, Vinted, Webedia, and more—to maintain high inventory quality, increase revenue, and deliver exceptional content.The Opportunity:As a Technical Account Manager, you will be at the forefront of our client relationships within the Southern Europe Business Unit, reporting directly to the Country Manager in Southern Europe with a dotted-line report to the Head of TAM.You will take ownership of onboarding new clients, ensuring seamless implementation, and leading pre-sales engagements to showcase Pubstack’s platform value.Your role is both strategic and hands-on, acting as a trusted advisor to publishers while ensuring their long-term success through technical guidance and collaboration.Based in Italy and Italian speaker only.What will you do?Proactively identify and resolve technical risks and bottlenecks with customers.Work closely with your Country Manager to ensure the customer’s long-term health through support and strategic guidance.Collaborate and report to demonstrate value during presales processes.Troubleshoot performance issues, client-side or Google Ad Manager setup, and escalate to the Tech team when needed.Provide platform training and onboarding to customers and prospects.Share Ad Tech knowledge internally and externally.Manage a diverse scope of topics across multiple client engagements.Offer guidance on optimizing ad stack setup to generate more revenue.Coordinate with other teams and escalate as necessary for solutions.Stay informed on industry trends and participate in webinars/events.Who are we looking for?5-7 years of experience in a customer-facing technical role, ideally in pre-sales or technical consulting within ad tech.Excellent communication and presentation skills.Ability to manage multiple projects, prioritize, and maintain attention to detail in a fast-paced environment.Proactive problem-solving attitude with a passion for delivering value.Comfortable acting as a strategic partner influencing technical and business decisions.Thrives in a collaborative, cross-functional environment and eager to contribute.Why should you apply?Join a fast-learning environment with entrepreneurial spirit and strong team culture.Be part of a key growth phase with new opportunities.J-18808-Ljbffr
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