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Technical Account Executive
We’re looking for a Technical Account Executive to join the Client Services team, working directly with agencies, partners and clients in our Milan Office. The role will oversee the management of multiple campaigns alongside our trading team from set-up to completion, optimizing where possible and troubleshooting challenges. At the heart of the Technical Account Executive role is providing guidance to help clients exceed their goals when using the Blis technology suite to facilitate their marketing needs. This role reports to the Senior Technical Account Manager within the Client Services team.
Key responsibilities
Own the day-to-day management of client engagement, inclusive of but not limited to :
Serve as the main point of contact for all inquiries and overseeing programmatic advertising campaigns and strategies
Serve as the consultant for product solutions and best practices
Oversee internal client account operations (e.g. troubleshooting issues, account set up etc.)
Develop data-based insights to guide KPI strategy and activation
Produce reporting & conduct client performance review meetings
Identify optimization opportunities for KPI improvement
Create and present post campaign analysis & quarterly business reviews
Orchestrate the month end billing reconciliation
Showcase appropriate product insights in line with our offering
Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
Collaborate with a diverse group of internal cross-functional teams
Maintain internal pipeline systems to reflect actualized monthly budget splits
Skills and requirements
Ability to be a client-facing lead, who drives the direction, communications and outcomes across the teams
Excellent communication skills; written and verbal
Works well both within a team and individually
Has excellent organizational and time management skills to juggle multiple tasks
Strong Excel and PowerPoint skills
Technically savvy with commercial acumen
About us
Blis is the leading privacy-first, location-powered programmatic advertising partner. We deliver accurate targeting at scale without reliance on personal data, helping the world’s largest brands and media agencies drive key business outcomes through personalised and high-performing digital advertising.
Blis uses real-world and online data, as well as behaviour and lifestyle indicators, to profile and understand audiences better than anyone else. Using our 370m opted-in global planning and measurement panel and taking an aggregated and anonymous approach to audience targeting, Blis reaches precise audiences at scale without reliance on personal data.
Established in the UK in 2004, Blis now operates in more than 40 offices across five continents. Working with the world’s largest and most customer-driven companies across all verticals including Unilever, Samsung, McDonald's, HSBC, Mercedes Benz and Peugeot, as well as every major media agency, we deliver ads to 1 / 5th of the world’s population.
At Blis our vision is to be the undisputed leader in location-powered advertising and analytics. We believe that values create behaviours and behaviours create a culture. Our company values are a huge part of our DNA. We are fully committed to creating a powerful culture of inclusivity and belonging that embraces diversity, encourages people to bring their authentic selves to work, educates everyone at Blis about matters of equality and engages with the wider industry community to drive social change.
As an equal opportunity employer, we treat all our employees and job applicants fairly and equally. We oppose all forms of unlawful and unfair discrimination and take all reasonable steps to create a work environment in which all employees are treated with respect and dignity. We don\'t condone or tolerate any form of harassment, by employees or by others who do business with us.
Our Values - B.L.I.S.
Brave
We\'re leaders not followers
An innovation and growth mindset helps us solve everyday challenges and achieve breakthroughs. Our passion drives us to innovate. We don’t see barriers, just possibilities.
We take ownership and hold ourselves accountable for outcomes, good and bad - and we don’t pass the buck.
Love our clients
We\'re client obsessed
We do what we say and build trusted relationships with our partners for the long term. We act with integrity. We put our clients at the center of our business. We obsess over the best insights, ideas and solutions to deliver WOW and work with honesty and accountability to get it done.
Inclusive
We\'re one team
We are empathetic and embrace diversity. Everyone has a voice and can bring their authentic self to work. We care about and support each other - with humility and good humor. Mutual respect and wellbeing are key. We strive to eliminate bias and be open and transparent.
Solutions driven
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