Your Responsibilities

Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiatives
Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
Support root cause analysis and the development of effective corrective and preventive actions
Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes

Your Qualifications & Skills

Master’s degree in Electrical Engineering or related field
Strong leadership skills with proven experience in managing and developing teams
Several years of experience in customer quality management, including the implementation and application of quality methodologies
Analytical mindset with the ability to interpret data and drive performance-based decisions
Results-oriented, with a proactive and structured approach to problem-solving and process improvement
Fluent in English and Italian; proficiency in additional languages is an advantage

OUR COMMITMENT

Innovative work environment in a young, dynamic team
High-tech projects in the future-proof sector of e-mobility
Opportunities for advancement in a growing company
A wide range of further training opportunities
Attractive bonus system and performance-related pay
Additional company benefits

WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
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