DEADLINE FOR APPLICATIONS
15 November 2025-23 : 59‑GMT01 : 00 Central European Time (Rome)
WHP’S EQUALITY STATEMENT
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse and multicultural working environment.
WFP invests in the personal and professional development of its employees through a range of training, accreditation, coaching, mentorship and other programmes, as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
BACKGROUND AND PURPOSE OF THE ASSIGNMENT
The ability to timely deploy surge staff with the required experience and technical skills remains a critical factor for effective operations. The Delivery Systems Services (DSS) within the Delivery Assurance Service, within the Supply Chain and Delivery division, is establishing a fully dedicated team of standing Surge officers to secure a predictable number of experienced personnel immediately available to deploy to emergency operations, as well as other WFP operations with staffing gaps. This DSS Surge team will be housed in the Supply Chain and Delivery division and will be a global resource.
The team will include personnel at different levels of seniority who are expected to deploy to emergencies for about 6‑8 months per year, depending on operational needs, with breaks between deployments. They will be deployable in a variety of contexts, including large corporate emergencies, and will typically lead large and diverse teams composed of individual specialisations (i.e. fintech, systems, data analytics, service provision) ensuring overall effective coordination and synergy. Specific Terms of Reference for each deployment will depend on the country context. This position will provide surge support in COs requesting additional CBT capacity to meet emergency needs, with priority going to CAS and global food crisis‑responding COs. The positions are expected to be able to provide senior CBT technical and response capacity with generalist expertise.
ACCOUNTABILITIES / RESPONSIBILITIES

Oversee day‑to‑day implementation of all CBT programme activities by providing support for WFP operations, including activity design, implementation, monitoring and budget management.
Lead on aligning country cash operations to the new Cash Policy to achieve operational agility, reliability and quality.
Contribute to resource management to maximise effectiveness of large CBT operations.
Maintain productive partnerships with key stakeholders among government and other national organisations, UN agencies, NGOs, private sector and academia to share knowledge and resources and build capacity, resulting in coordinated and cost‑effective CBT operations.
Lead or participate in sectoral assessments to inform the selection of appropriate transfer mechanisms to improve CBT performance.
Identify the key business requirements for digital solutions needed to run CBT operations and lead in the design of high‑level digital strategies.
Provide operational inputs into beneficiary information management.
Continuously review the performance of CBT operations to ensure that appropriate internal controls are in place.
Coordinate selection and management of service providers, retailers and cooperating partners to ensure efficient planning and execution of WFP operations and safeguarding of WFP’s interest.
Perform accurate and timely reporting, including provision of substantial analysis of CBT activities and trends, to enable informed decision‑making and consistency of information presented to a wide range of stakeholders.
Lead a small to medium team, providing coaching, training and career guidance as required to ensure appropriate development and high performance.
Contribute to preparedness actions, providing technical recommendations and guidance and monitoring the management of specific CBT risks to enable WFP governments and other partners to quickly respond to and deploy CBT at the onset of crises.
Provide and follow up on high‑level recommendations to COs after deployments to ensure alignment with corporate standards on IDM and Delivery Assurance, liaising with RBs as needed.
Promote incorporating gender and protection perspectives in all areas of work to ensure equal participation of women and men.
When not deployed, contribute to time‑bound projects such as reviewing and advising on CBT operational normative guidance; support the division to identify, recruit and train the new generation of CBT officers (through recruitments, simulations, mentorships and other workforce development initiatives); and engage in dedicated personal learning opportunities as required.

DELIVERABLES AT THE END OF THE CONTRACT
— To be defined by the Manager overseeing the DSS Surge team.
QUALIFICATIONS & EXPERIENCE REQUIRED
Education

University degree in Economics, International Development, Social Sciences or other relevant field.

Experience

At least 5 years of relevant experience in implementing CBT operations, including coordination with internal and external stakeholders and supporting emergency programmes.

Knowledge & Skills

Experience in shaping and implementing operational CBT strategies in a country.
Experience in developing and managing inter‑agency and government relationships.
Experience in implementing/setting‑up CBT improvement and optimisation initiatives to achieve cost efficiency, improved agility, reliability and quality.
Experience negotiating service provision arrangements with multiple third parties, respecting WFP’s best interests.
Experience in monitoring operational success and suggesting areas of improvement.
Experience supervising teams of national staff.

Languages

Fluency (level C) in English and French is required.
Intermediate knowledge (level B) of Spanish or Arabic is desired.

WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides the common standards of behaviour that inform how we work together to accomplish our mission.
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact us.
NO FEE DISCLAIMER
The United Nations does not charge any application processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Upload your professional CV in the English language.
Only the following documents are required at this stage: CV and Cover Letter.
Additional documents such as passport, recommendation letters, academic certificates etc. may be requested at a later time.
Please contact us in case you face any challenges with submitting your application.

All employment decisions are made on the basis of organisational needs, job requirements, merit and individual qualifications. WFP is committed to providing an inclusive work environment free from sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
Required Experience: Unclear Seniority.
Key Skills

CCTV
Federal Agencies
Customer Service
Clearance
Facility
Suspicious Activity
Property Damage
Public Safety
Daily Operations
Professional Development
Access Control
Communication
General Public
Procedures
Powerpoint

Employment Type: Full‑Time
Experience: years
Vacancy: 1
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