2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from MSC Mediterranean Shipping CompanyHR & Talent Acquisition Specialist | Talent Attraction @MSC Technology ItalyMSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.Do you recognize yourself? Then come work with us and be part of MSC’s family!Support Engineer – IT Logistic SystemsWe are looking for a Support Engineer with a solid technical background to support our IT applications, preferably in the logistics field (WMS, TMS, or similar). The main responsibility will be to read the code, understand where the problem might be, and resolve simple bugs or incidents. This role is considered level 3 support.ROLE AND KEY RESPONSIBILITIES:· Provide technical support for our IT applications, with a focus on logistics information systems (WMS, TMS, etc.).· Read and analyze code to identify and resolve issues.· Resolve simple bugs and incidents to ensure optimal functioning of our applications.· Collaborate with other teams to ensure timely resolution of technical issues.· Document solutions and maintain records of problems and resolutions.QUALIFICATION AND EXPERIENCE:· Degree in Computer Science, Information Technology, or a related field.· Ability to read and understand code to identify and resolve issues.· Strong problem-solving skills and attention to detail.· Excellent communication and collaboration skills.WHAT WE OFFERWe offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesTransportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at MSC Mediterranean Shipping Company by 2xGet notified about new Support Engineer jobs in Turin, Piedmont, Italy.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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