Supplier Quality Manager , Private Brands
Job ID: 3139400 | Amazon Innovation Center (Shenzhen) Company Limited
Would you like to be part of an organization that is developing a pipeline of leaders in a growing, highly innovative, global business? Are you passionate about driving continuous improvement in consumable products quality? Do you want to be part of Amazon's Private Brands business? If yes, Amazon Private Brands Global Sourcing Team is the right fit for you.
For those with an interest in Amazon's Private Brands consumable business, this role provides an exciting opportunity to ensure quality excellence across our Health Care, Personal Care, Baby Care, Household Consumables, Nutrition & Wellness, and Pet Care categories. Your role will involve optimizing our global supplier quality management program and building manufacturing excellence, as well as designing and implementing scalable Quality Assurance solutions in collaboration with Product Development, Sourcing, and other cross-functional teams. You thrive in a highly collaborative, analytical, creative, and fast-paced environment. You have a strong inclination to get things done and deliver scalable results at speed.
Key job responsibilities

Ensure products continuously comply with Amazon's quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
Drive manufacturing excellence through data-driven approaches to identify quality trends, predict potential issues, and implement preventive measures across supplier networks
Manage and coach suppliers to improve quality management system, manufacturing processes and customer satisfaction
Design and operate scalable quality management programs, develop best-in-class processes and systems, and drive continual improvement across different business models
Communicate technical, quality, and process requirements effectively to non-technical stakeholders through data visualization and analytical insights

Basic Qualifications

Bachelor's degree in science, technology, engineering, math, business or equivalent
4+ years of working experience in quality management, manufacturing, or related fields in consumable products
Knowledge of quality management systems and standards (e.g. ISO 9001, GMP), with demonstrated understanding of manufacturing operations across diverse industries
Fluent in Chinese and English; excellent written and verbal communication skills
Think creatively and possess strong analytical and problem-solving skills
Able to travel (national and international) often

Preferred Qualifications

Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
Experience in managing supplier quality programs in Consumer-Packaged Goods (CPG) industry
Food safety certifications (HACCP, BRC, SQF) knowledge is a plus
Master's degree in related fields such as Chemistry, Engineering, or similar disciplines

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