OverviewInfluenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With more than 400 of its own points of sale, APM Monaco is continuing to expand and has numerous plans to open new stores around the world. APM MONACO is recruiting a Supervisor!ResponsibilitiesSales generation: Regularly achieve the personal sales targetAnalyse available sales reports and data to determine business needs and establish sales strategiesSupport the development of sales techniques of associates, ensuring high levels of sales and service are used to maximise salesDemonstrate sales leadership to staff by playing an active role on the sales floorWork with the Store Manager / Assistant Store Manager to identify marketing opportunities to support salesCustomer Service: Provide the highest level of customer serviceManage customer database and use information to increase sales and customer contactResolve customer problems and complaints quickly and effectivelyHelp sales staff to resolve various customer service issues (dissatisfied customers, returns, faulty goods)Operations: Ensure the upkeep, presentation and organisation of the premisesEnsure deliveries are processed correctly and on timeControl the movement of all stock and ensure that staff adhere to all transfer and receiving policies and proceduresAdhere to stock accuracy and reduction requirementsUnderstand and perform all point of sale management functions correctlySupport, promote and take responsibility for loss prevention in all areas of risk management, physical security, till controls, stock management and shop communicationMerchandising/Visual: Implement and maintain all merchandising guidelines and ensure the execution of effective merchandising strategiesEnsure that the sales area is neat, clean and organised and that it reflects the correct visual image at all timesTo ensure that the presentation of all displays, accessories and visual areas reflect the current visual orientationIdentify and communicate product issues in a timely mannerCommunicate stock requirements to support the business objectiveHuman Resources: Based on the KPI target, provide guidance and support to the Senior Sales Associate and Sales AssociateEnsure that image and housekeeping standards are professional, reflect the brand image and are maintained at all timesProvide ongoing feedback to the Senior Sales Associate and Sales Associate to ensure resultsAct as second in charge when the Store Manager is not on dutyYou love APM MonacoFluency in English. Other foreign languages would be appreciateResult-driven and commercially mindedApproachable personalityAttractive and competitive package is offeredQualificationsYou love APM MonacoFluency in English. Other foreign languages would be appreciatedResult-driven and commercially mindedApproachable personalityAttractive and competitive package is offeredDon’t wait to join the APM Monaco team. Apply now!
#J-18808-Ljbffr