We are looking for a Retail Operation Specialist to work in our TCL office in Milan.Your responsibilities :Responsible for third party Field Force team, coordinating Promoter and Retail Specialist teams operating at national level in the main stores of the most important Key Accounts.Work in agreement with the Retail, Marketing and Sales Teams to transfer business needs indedicated field activities and ensure timing of execution coordinating different vendors involvedKeep track of activities deployment and be proactive in recovery plans activationsDevelop guidelines for placing the POS materials inside the storesAgency management and cost efficiency orientedResponsible for the sell-out performance driven by the Promoters, accordingly with Sales target agreed with Sales teamSet, track and monitor monthly promoter incentive scheme with a tailor made approach driven by sales needsResponsible for identifying areas with poor sales performance other than critical issues and problems, reporting any solutions and actions directly to the Retail Manager.Prepare and attend regular Field Force meetings, presenting key information and results about your team.Coordinate branded display agency during execution, keep track of progress accordingly with yearly planActively communicate the wider business strategy to the team, managing weekly / monthly alignment call with field forceRequirementsPrevious experience in the consumer electronics marketGood knowledge of customer guidelinesProven Leadership skills to manage a Field Force. Strong retail knowledge and sales skills to transfer business needs to effective field activitiesStrong analytical ability. Organizational and planning ability. Solutions oriented and excellent team-worker.knowledge of Microsoft Office suite especially Excel and PowerPoint. Power Bi and other analysis tools will be considered as a plusProblem solving and ability to work under strict deadlines on multiple tasksItalian and English Proficient
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