Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.With more than 400 of its own points of sale, APM Monaco is continuing to expand and has numerous plans to open new stores around the world.ResponsibilitiesWe\'re recruiting a Store Manager on a permanent contract for our new opening in RomaSalesAchieving sales targetsAnalyse sales reports and data to determine business needs and implement strategiesDefine individual objectives for sales consultantsMotivate team members and ensure understanding of KPIs to improve individual and team performanceWork with the marketing teamCustomer serviceEnsure quality of customer serviceEnsure that the team maintains communication with customersResolve customer complaints and support decisions made by sales advisorsOperationsEnsure the maintenance, presentation and organisation of the shopEnsure payment procedures are followedMonitor expenditure on blindsSet up staff schedules as requiredManage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.Maintain good communication with members of the company and other stores.Visual MerchandisingImprove and maintain merchandising guidelinesEnsure that the store is clean, organised and complies with the guidelines set by management.Work with the logistics and marketing teams to ensure that the store\'s product range is correctIdentify and communicate defective products as quickly as possibleCommunicate stock requirementsHuman resourcesParticipate in the recruitment, training and development of staffDevelop and monitor training programmesEvaluate the performance of each staff member and provide constant feedback to improve performanceHelping to resolve HR problemsEnsuring that professional image and standards are respected and reflect the brand imageProfil recherchéYou love APM Monaco!You have solid experience as a Supervisor / Assistant Store ManagerYou have experience in luxury / fashion retail and visual merchandisingYou are fluent in EnglishYou know how to analyse sales reports and react quicklyYou have strong communication and organisational skillsFlexible working hours (evenings, weekends and bank holidays)English level requiredContratto di lavoro : Tempo pienoRetribuzione : a partire da €2.400,00 al meseDisponibilità :Turno diurnoTutti i weekendWeekendRetribuzione supplementare : BonusSede di lavoro : Di persona
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